If you have a question about the TCS London Marathon, take a look at our hot topics below to find instant answers to our most common and current queries.

Hot topics

Ballot results

Ballot results email were sent on Wednesday 26 June. If you haven't received yours, please check your junk/spam folder as it may have accidentally ended up there! And if you use Hotmail, Live or Outlook, please check your 'Other' folder as well as your junk folder if you are using 'Focused Inbox'.

We are working through enquiries and will respond as quickly as we can. If you have emailed us, please do not contact us again – we will be in touch soon.

Still want to run?
 
There are loads of charities who would love to have you on their team for the 2025 TCS London Marathon. You can find more info about charities that have places here.
 
We're also encouraging unsuccessful entrants to take on the Brighton Marathon, on Sunday 6 April 2025. You can enter here.
 
London Marathon Foundation donations
 
If you opted to donate your entry fee to the London Marathon Foundation, you were entered into the second chance draw and a jacket has been ordered and made for you. This jacket will be sent out to you by November 2024. Refunds cannot be offered.

2024 deferrals

We will email anyone who requested a deferral from the mass 2024 event, who is eligible to defer, by the end of May with further information. Please note, the deadline to defer has now passed – see this page for further details.

 

Still need help?

If the above hot topics do not answer your question, our FAQs page is a great place to find instant answers to some of our other most common enquiries.

If you’ve read our FAQs and still need our help, you can fill out our contact form. Please only contact us once as multiple enquiries can slow down our response time.